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	<title>Comments on: Karoo and Kcom hitting the headlines</title>
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	<link>http://hulldigital.co.uk/karoo-and-kcom-hitting-the-headlines/</link>
	<description>Kingston Upon Hull&#039;s Digital Community</description>
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		<title>By: Tim Johns</title>
		<link>http://hulldigital.co.uk/karoo-and-kcom-hitting-the-headlines/comment-page-1/#comment-196</link>
		<dc:creator>Tim Johns</dc:creator>
		<pubDate>Fri, 21 Aug 2009 18:11:35 +0000</pubDate>
		<guid isPermaLink="false">http://hulldigital.co.uk/?p=716#comment-196</guid>
		<description>Oh, and by the way - Karoo have now said they won&#039;t be disconnecting anyone WITHOUT A COURT ORDER. Another big step in the other direction.

The news came out after Torrentfreak wrote to Karoo digging for more information on exactly how they were going about it all.

See what they had to say here:

http://torrentfreak.com/karoo-wont-disconnect-pirates-without-a-court-order-090810/</description>
		<content:encoded><![CDATA[<p>Oh, and by the way &#8211; Karoo have now said they won&#8217;t be disconnecting anyone WITHOUT A COURT ORDER. Another big step in the other direction.</p>
<p>The news came out after Torrentfreak wrote to Karoo digging for more information on exactly how they were going about it all.</p>
<p>See what they had to say here:</p>
<p><a href="http://torrentfreak.com/karoo-wont-disconnect-pirates-without-a-court-order-090810/" rel="nofollow">http://torrentfreak.com/karoo-wont-disconnect-pirates-without-a-court-order-090810/</a></p>
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		<title>By: Sean Kelly</title>
		<link>http://hulldigital.co.uk/karoo-and-kcom-hitting-the-headlines/comment-page-1/#comment-188</link>
		<dc:creator>Sean Kelly</dc:creator>
		<pubDate>Tue, 11 Aug 2009 03:27:20 +0000</pubDate>
		<guid isPermaLink="false">http://hulldigital.co.uk/?p=716#comment-188</guid>
		<description>Good to hear that KCom are no longer acting as Judge, Jury &amp; Executioners regarding this matter.

As a result of the recent news coverage Tom Watson a Labour MP for West Bromwich East, posted the following message on Twitter;

&lt;blockquote&gt;
&quot;Karoo. Very naughty monopoly supplier of the internet in Hull. Mend your ways.&quot;
&lt;/blockquote&gt;
http://twitter.com/tom_watson/status/2820360592

In addition to this, especially in light of the Digital Britain report on the importance of connectivity, he also expressed his concerns on his blog by writing to Lord Carter&#039;s office;

&lt;blockquote&gt;
I’ve written to Lord Carter about it (yes I know he’s gone but his office will still be processing letters). Here’s what I’ve said:

Karoo and File Sharing

I would like to bring to your attention my concerns, and those of many in the digital community, about the unfair file sharing policy of Karoo, the sole internet service provider in Hull.

As I understand it, web users suspected of file-sharing are being cut off without warning by Karoo and are being forced to sign a document promising not to repeat the offence in order to get their service restored. Karoo is undertaking such action without any legal intervention or right of appeal, and has even been charging users for reconnection on the second and third ‘offence’.

In my view, the actions of Karoo clearly contravene the Department’s thinking on file sharing, as set out in the Digital Britain report, which said disconnection was not the Government’s “preferred option” given that internet access is now seen to be as critical as traditional utilities such as electricity.

As a monopoly supplier in Hull, Karoo clearly has a bigger responsibility than other internet service providers to operate a file sharing policy that is both fair and proportionate. With no other telecoms company in Hull, there is a real risk that this policy, which is neither fair nor proportionate, risks denying people access to a basic right such as the internet.

The Government’s proposals to tackle illegal file sharing involve sending warning letters and court action before technical measures can be imposed. This approach should be adopted to stop consumers, especially Karoo’s customers, from being treated this way in the future.

I would welcome your comments on this matter and hope you may be able to exert your influence on Karoo to amend this unfair policy.
&lt;/blockquote&gt;

http://www.tom-watson.co.uk/2009/07/karoo/</description>
		<content:encoded><![CDATA[<p>Good to hear that KCom are no longer acting as Judge, Jury &amp; Executioners regarding this matter.</p>
<p>As a result of the recent news coverage Tom Watson a Labour MP for West Bromwich East, posted the following message on Twitter;</p>
<blockquote><p>
&#8220;Karoo. Very naughty monopoly supplier of the internet in Hull. Mend your ways.&#8221;
</p></blockquote>
<p><a href="http://twitter.com/tom_watson/status/2820360592" rel="nofollow">http://twitter.com/tom_watson/status/2820360592</a></p>
<p>In addition to this, especially in light of the Digital Britain report on the importance of connectivity, he also expressed his concerns on his blog by writing to Lord Carter&#8217;s office;</p>
<blockquote><p>
I’ve written to Lord Carter about it (yes I know he’s gone but his office will still be processing letters). Here’s what I’ve said:</p>
<p>Karoo and File Sharing</p>
<p>I would like to bring to your attention my concerns, and those of many in the digital community, about the unfair file sharing policy of Karoo, the sole internet service provider in Hull.</p>
<p>As I understand it, web users suspected of file-sharing are being cut off without warning by Karoo and are being forced to sign a document promising not to repeat the offence in order to get their service restored. Karoo is undertaking such action without any legal intervention or right of appeal, and has even been charging users for reconnection on the second and third ‘offence’.</p>
<p>In my view, the actions of Karoo clearly contravene the Department’s thinking on file sharing, as set out in the Digital Britain report, which said disconnection was not the Government’s “preferred option” given that internet access is now seen to be as critical as traditional utilities such as electricity.</p>
<p>As a monopoly supplier in Hull, Karoo clearly has a bigger responsibility than other internet service providers to operate a file sharing policy that is both fair and proportionate. With no other telecoms company in Hull, there is a real risk that this policy, which is neither fair nor proportionate, risks denying people access to a basic right such as the internet.</p>
<p>The Government’s proposals to tackle illegal file sharing involve sending warning letters and court action before technical measures can be imposed. This approach should be adopted to stop consumers, especially Karoo’s customers, from being treated this way in the future.</p>
<p>I would welcome your comments on this matter and hope you may be able to exert your influence on Karoo to amend this unfair policy.
</p></blockquote>
<p><a href="http://www.tom-watson.co.uk/2009/07/karoo/" rel="nofollow">http://www.tom-watson.co.uk/2009/07/karoo/</a></p>
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		<title>By: Dave Harding</title>
		<link>http://hulldigital.co.uk/karoo-and-kcom-hitting-the-headlines/comment-page-1/#comment-186</link>
		<dc:creator>Dave Harding</dc:creator>
		<pubDate>Mon, 10 Aug 2009 14:33:23 +0000</pubDate>
		<guid isPermaLink="false">http://hulldigital.co.uk/?p=716#comment-186</guid>
		<description>Shortly after Tim&#039;s report I blogged about how the anomiliy of Hull having it&#039;s own telephone system, company and ISP came about:

http://www.daveyspeedstar.com/index.php/home/other-blogs/33-computers-a-technology/225-why-hull-has-only-one-isp</description>
		<content:encoded><![CDATA[<p>Shortly after Tim&#8217;s report I blogged about how the anomiliy of Hull having it&#8217;s own telephone system, company and ISP came about:</p>
<p><a href="http://www.daveyspeedstar.com/index.php/home/other-blogs/33-computers-a-technology/225-why-hull-has-only-one-isp" rel="nofollow">http://www.daveyspeedstar.com/index.php/home/other-blogs/33-computers-a-technology/225-why-hull-has-only-one-isp</a></p>
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		<title>By: John Polling</title>
		<link>http://hulldigital.co.uk/karoo-and-kcom-hitting-the-headlines/comment-page-1/#comment-185</link>
		<dc:creator>John Polling</dc:creator>
		<pubDate>Mon, 10 Aug 2009 12:56:02 +0000</pubDate>
		<guid isPermaLink="false">http://hulldigital.co.uk/?p=716#comment-185</guid>
		<description>Recently I heard an interesting idea for why Karoo were cutting users off so quickly.  It was not because of the content of the files being share, but more the amount of bandwidth being taken up by some of the users, and the load on a crumbling network.  So by cutting off those users Karoo didn&#039;t have to worry about investing so heavily in their infrastrucutre to improve the network performance for all their users.

I&#039;ve certainly noticed my connection speed has dropped since Karoo changed their practice.  Maybe this is just a coincidence!</description>
		<content:encoded><![CDATA[<p>Recently I heard an interesting idea for why Karoo were cutting users off so quickly.  It was not because of the content of the files being share, but more the amount of bandwidth being taken up by some of the users, and the load on a crumbling network.  So by cutting off those users Karoo didn&#8217;t have to worry about investing so heavily in their infrastrucutre to improve the network performance for all their users.</p>
<p>I&#8217;ve certainly noticed my connection speed has dropped since Karoo changed their practice.  Maybe this is just a coincidence!</p>
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